Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Michael D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. We are sure that this feedback will serve as an encouragement to all of our staff. Novotel Suites Hamburg City Hamburg - 3 star hotel. Prices are calculated as of 07/12/2020 based on a check-in date of 20/12/2020. Both had a waiting line, both were slow and not well organised. 4 HOTEL INFO stars ✔ 30% discount with business rate ✔ Cancellation is free of charge ✔ Recommended by 97% of all hotel guests. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. Anonymous Families - 04/08/2020 Confirmed reviews ALL, Good bed and shower. If you are planning a longer stay, you're at the right place. We are delighted that you are satisfied with your stay, the hotel and our staff. Please allow me to sincerely apologize. Room design was good for our needs (three people, with movable dividers separating the main bed from the other). Corinna WITT, Hoteldirektor Im 3-Sterne-Hotel Novotel Suites Hamburg City wohnen Sie in Bahnhofs-und U-Bahn-Nähe. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Yes, guests have access to a fitness centre during their stay. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. It is always a pleasure to receive positive feedback. U-Bahn station. Unfortunately, the rooms are pretty old and at least the room I was allocated was in urgent need of some refurbishment. Due to Corona, fitness room & hotel bar are currently unavailable, Round the clock ready-to-eat meals to be warmed up in the room, Family rooms and suites with modular workspace, Stunning views over the city from the upper floors. WiFi is free, and this hotel also features a restaurant and a gym. It is always a pleasure to receive positive feedback. Room types may vary. or to the Rathaus Platz (15 min.). Now £77 on Tripadvisor: Novotel Suites Hamburg City hotel, Hamburg. Pieter Friends - 07/07/2020 Confirmed reviews ALL. We are looking forward to welcoming you again and wishing a pleasant and successful week! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. Nearby attractions include Black (0.3 miles), Treff bei Tasso (0.3 miles), and Atelier Figurart (0.3 miles). This 4-star hotel in central Hamburg offers rooms with free WiFi. ViaMichelin and its partners allow you to book the hotel, bed and breakfast or apartment of your choice in just a few clicks. Yes, Novotel Suites Hamburg City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Therefor we will share your review with our team. GreenLeaders GreenPartner The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. We are sure that this feedback will serve as an encouragement to all of our staff. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Novotel Suites Hamburg City that suits you best. Staff were super friendly and helpful. Best Novotel Hotels in Hamburg: find 2,883 traveller reviews, candid photos, and prices for 2 Novotel Hotels in Hamburg, Germany. Novotel Suites Hamburg City - Novotel Suites Hamburg City offers lovely accommodation close to Hamburg Hauptbahnhof as well as entertainment activities, an internet connection and seating. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Anders Rorbak M., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Perfect that we could book time for breakfast to awoid many people at the buffet, Anonymous Families - 23/09/2020 Confirmed reviews ALL, Frank R. Families - 30/08/2020 Confirmed reviews ALL, The personal tries its best to deal with customer's particular situations, Gautham Families - 23/08/2020 Confirmed reviews ALL, Jens L. A. Über Ihre lobenden Worte freuen wir uns sehr. We speak your language! Want to know more? The Novotel Suites Hamburg City is a 10-minute walk from Hamburg Central Station, the Mönckebergstraße shopping street and the Alster Lake. The venue was opened in 2002. … The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet … Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. Free coffe is served at the lobby, but serving hours can be extended a little bit more. Restaurants near Novotel Suites Hamburg City hotel, Hamburg on Tripadvisor: Find traveler reviews and candid photos of dining near Novotel Suites Hamburg City hotel in Hamburg, Germany. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. The room was spacious but poorly decorated and quite weared. Made a 3 day reservation, arriving at the hotel our room was only made ready for 2 persons and not 3 as ordered. At Novotel Suites, we strive to offer every customer a first class service experience. Claim your listing for free to respond to reviews, update your profile and much more. The room was spacious but poorly decorated and quite weared. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Looking for Novotel Suites Hamburg City? I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. What are some restaurants close to Novotel Suites Hamburg City hotel? Therefor we will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Therefor we will share your review with our team. What are the cleanliness and hygiene measures currently in place at Novotel Suites Hamburg City? Subway-stop next door. 185 Airconditioned suites,30m² in size. It means we can remember your details, show ads that interest you and keep improving our services. Yes, dry cleaning and laundry service are offered to guests. I had a good room on the 7th floor, with good and quiet heating/air conditioning. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Gaby F. Couples - 18/10/2020 Confirmed reviews ALL, The room had everything we wanted. A storage room, a safe deposit box and an elevator as well as views of the garden are featured at Novotel Suites Hamburg City. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Pieter v., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Are there opportunities to exercise at Novotel Suites Hamburg City hotel? Toilet way to small and felt like a cabin. room. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Allison H., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Genießen Sie die Nähe zu vielen Sehenswürdigkeiten und Shoppingmöglichkeiten. Are pets allowed at Novotel Suites Hamburg City hotel? I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. Rome2rio displays up to date schedules, route maps, journey … Yes, it is 0.3 miles away from the centre of Hamburg. Because it's our deepest interest that our guests feel welcome at any time. What food & drink options are available at Novotel Suites Hamburg City hotel? Tripadvisor Plus Subscription Terms & Conditions, Hotels near Novotel Suites Hamburg City hotel, Steigenberger Hotels And Resorts in Hamburg, The Leading Hotels Of The World in Hamburg, Hotels near Jean Andre Massage & Kosmetik, Hotels near Hamburg University of Applied Sciences, Hotels near NIT Northern Institute of Technology Management. View deals for Novotel Suites Hamburg City, including fully refundable rates with free cancellation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Guests enjoy the locale. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Toilet was too small and could be more comfortable. Is Novotel Suites Hamburg City hotel located near the city centre? This hotel is god value for money and location clous til U-Bahn and the city center. We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. Novotel Suites Hamburg City has been welcoming Booking.com guests since 8 Jul 2009. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel is located close to Berliner Tor station (S-Bahn and U-Bahn) - with direct rail link to Hamburg Airport - and Lohmuelenstr. Novotel Suites Hamburg City hotel is easily accessible by public transportation. I will share your comments with our team. We noticed that you're using an outdated browser. You Will not starte for sure. Novotel Suites Hamburg City hotel is easily accessible by public transportation. or to the Rathaus Platz (15 min.). I will share your comments with our team. You can also walk to the Central Station (about 10 min.) There are more places to choose from in the Hamburg area. Start the day with our extensive buffet breakfast and put the day to bed at the hotel bar. Breakfast was ok, with some choices available; staff were OK, too. Your accommodation at a glance . Now £65 on Tripadvisor: Novotel Suites Hamburg City hotel, Hamburg. I will share your comments with our team. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure. We hope you had enjoyable days in Hamburg and a save journey back home. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. or to the Rathaus Platz (15 min. We stayed for 3 nights and we liked the hotel. Just make sure to check this property's cancellation policy for the exact terms and conditions. Basement garage for 115 cars. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Air conditioning was awesome!! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Karen F., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. The Tripadvisor web site may not display properly. Bathroom was clean and featured a bathtub and a shower cabin. It’s a shame because the staff and the quality of the hotel was very good. We stayed on 2nd floor and had no distraction. It is always a pleasure to receive positive feedback. It is always a pleasure to receive positive feedback. Therefore your feedback is very important to us. The bathroom was good, with shower and bathtub, but here was nowhere where you could put your soap in the shower. We are delighted that you are satisfied with your stay, the hotel and our staff. Stayed at the Novotel Suites Hamburg City for one night. ). Remember Novotel Suites offers this service for free on Sundays. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. I found Novotel Suites in Hamburg below my quality expectations. Are any cleaning services offered at Novotel Suites Hamburg City hotel? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. Toilet and bathroom looks quite new out. Therefore your feedback is very important to us. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. We therefore regret that we have not met your expectations. Friendly staff at reception and restaurant! We have intensified hygiene and prevention measures to ensure your safety. I will share your comments with our team. Enjoy close proximity to many attractions and retail facilities. Because it's our deepest interest that our guests feel welcome at any time. Looking to enjoy an event or a game? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please see our partners for more details. Egypt or Bahrain, up to 30% off Egypt or Bahrain, up to 30% off. Guests have 24-hour access to the ironing room. Family stays at Novotel. Upgrading your browser will ensure the best possible experience on our web site: Novotel Suites Hamburg City hotel Features, Luebeckertordamm 2, 20099 Hamburg Germany. It is meant to be a 3 star hotel, but at the moment it falls short of this from my point of view. Now £69 on Tripadvisor: Novotel Suites Hamburg City hotel, Hamburg. The room featured a large double bed and a small single bed on the other side of the. Book your stay at least 21 days in advance to enjoy the best rates. We are sure that this feedback will serve as an encouragement to all of our staff. Novotel Suites Hamburg City hotel, Hamburg: See 1,526 traveller reviews, 376 user photos and best deals for Novotel Suites Hamburg City hotel, ranked #116 of 338 Hamburg hotels, rated 4 … Also, the room layout is quite strange with an elevated bathroom and separate entrance door for the toilette which felt more like a cupboard. We are looking forward to welcoming you again and wishing a pleasant and successful week! Jungfernstieg is 11 minutes away from your Novotel suites by subway. The Novotel Suites Hamburg City is a 10-minute walk from Hamburg Central Station, the Mönckebergstraße shopping street and the Alster Lake. or to the Rathaus Platz (15 min.). Room was large and convenient for family stay. The Alster lakes are a few minutes walk away. Lunch is with good variation ind different types of food. Billede fra Novotel Suites Hamburg City hotel, Hamborg: Novotel Suites Hamburg City hotel - Se Tripadvisor-medlemmernes 50.281 personlige billeder og videoer af Novotel Suites Hamburg City hotel No regular door into the bathroom. Nice sice rooms for 2-4 persons. We are delighted that you are satisfied with your stay, the hotel and our staff. Under this covid 19 we Got a Nice breakfast but limited variation. Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre. Novotel Suites Hamburg City – Book your room for the Novotel Suites Hamburg City hotel in on ViaMichelin. At Novotel Suites, we strive to offer every customer a first class service experience. It has 185 rooms on 17 floors. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. U1 U-Bahn station is 50 meters from the hotel, and the Central Railway station is only one stop from the hotel. Novotel Suites Hamburg City Parken Novotel Hamburg Steindamm Diese Website verwendet Cookies, um Ihre Erfahrung zu verbessern. Easy parking and the bar is ok. We hope you had enjoyable days in Hamburg and a save journey back home. Novotel Suites Hamburg City has been welcoming Booking.com guests since Jul 8, 2009 I will share your comments with our team. Novotel Suites Hamburg City hotel is easily accessible by public transportation. Free gym, business corner with free high speed internet and a free 5 minute massage on Thursdays, Review collected in partnership with Accorhotels.com. Search. It is always a pleasure to receive positive feedback. Search for the cheapest hotel deal for Novotel Suites Hamburg City in Hamburg. Novotel Suites Hamburg City hotel, Hamburg: See 1,526 traveller reviews, 376 user photos and best deals for Novotel Suites Hamburg City hotel, ranked #117 of 338 Hamburg hotels, rated 4 … Yes, pets are typically allowed, but it's always best to call ahead to confirm. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sorry that your experience did not meet your expectations. Search. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Prices are calculated as of 07/09/2020 based on a check-in date of 20/09/2020. Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Maria f., We are thankful for the great review about your stay. You can also walk to the Central Station (about 10 min.) The staff speaks multiple languages, including English, Spanish, and German. U1 U-Bahn station is 50 meters from the hotel, and the Central Railway station is only one stop from the hotel. See 1,525 traveller reviews, 376 candid photos, and great deals for Novotel Suites Hamburg City hotel, ranked #121 of 337 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. The Lohmühlenstraße metro stop with a good connection to the city centre is right outside the hotel. Compare reviews and find deals on hotels in with Skyscanner Hotels. Own or manage this property? I will share your comments with our team. It is always a pleasure to receive positive feedback. Die 30 m² großen Suiten verfügen über eine Kitchenette, Doppel- und Zusatzbett, Dusche, Badewanne, separates WC und einen Tisch. The room was well insulated from outside noise and it was spacious. Look forward to spacious rooms with a cosy ambience. I had a good room on the 7th floor, with good and quiet heating/air conditioning. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We value your privacy To give you a personalised experience we (and the third parties we work with) collect info about how and when you use Skyscanner. Thank you once again. Friendly service, free WIFI and Sky channels guarantee a relaxing stay. We sincerely apologize for any inconvenience caused. or to the Rathaus Platz (15 min. An unwanted wrinkle? Is parking available at Novotel Suites Hamburg City hotel? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. This is the version of our website addressed to speakers of English in United Kingdom. Compare room types and prices from 5 providers. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. The walk from the hotel to downtown quickly becomes sketchy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. Optic fiber technology provides the highest possible speed of Internet connection. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. Accommodation and breakfast are free for children. Book the Hotel Novotel Hamburg City Alster book now at HOTEL INFO and save!! U1 U-Bahn station is 50 meters from the hotel, and the Central Railway station is only one stop from the hotel. There was also a microwave oven and minibar, so it can be convenient to prepare a light breakfast at your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. You can also walk to the Central Station (about 10 min.) Top room amenities include air conditioning, a flat screen TV, and a refrigerator. The 3-star Novotel Suites Berlin City Potsdamer Platz hotel invites you to enjoy a relaxing stay in Berlin in our 323-sq.ft. Check-in was seamless and my room was located on the 12th floor. Before arrival, you must confirm in writing that you are not on a tourist getaway. We are sure that this feedback will serve as an encouragement to all of our staff. That’s why we won’t recommend or will come back. Novotel Suites Hamburg City hotel is easily accessible by public transportation. We speak your language! The 3-star Suitehotel Hamburg City is only about 800 m away from the main railway station and the city centre, 15 km from Hamburg Fuhlsbuettel airport and 3 km from the Hamburg trade show centre. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. Location is ok. Due to the Corona pandemic, access is currently only possible with prior registration at the reception. 24 Hour services include Boutique Gourmande gourmet food counter and bar. We are pleased that you share your concerns and we hope that you will give us the opportunity to serve you better in the near future. We enjoyed staying at this hotel. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. I will share your comments with our team. I am sorry that your experience with our bathroom did not meet your expectations. The toilette was separated from the bathroom, in a claustrophobic 1-square meter room. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. Conveniently located restaurants include Thai & indisches Restaurant Curry Lounge, La Famiglia, and Yummies Deli. We hope you get through the Corona period well and would like to add 500 points to your account. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Asked for extra sheets and it took well over 2 hours to get them. A room divider in form of a curtain was extendable in the middle of the room separating the single bed from the double bed. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. What are some of the property amenities at Novotel Suites Hamburg City hotel? However, the fact that this was not entirely satisfactory during your stay does not meet our standard. ). We are looking forward to welcoming you again and wishing a pleasant and successful week! Lean back in your comfy chair and live out your passion for travel across five continents. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! It is always a pleasure to receive positive feedback. Dear Farhad Z., We are thankful for the great review about your stay. Moenckebergstrasse is minutes away. Search. See more questions & answers about this hotel from the Tripadvisor community. See 1,526 traveller reviews, 376 candid photos, and great deals for Novotel Suites Hamburg City hotel, ranked #116 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. U1 U-Bahn station is 50 meters from the hotel, and the Central Railway station is only one stop from the hotel. We are delighted that you are satisfied with your stay, the hotel and our staff. Ironing room A crumpled garment? Read 10 reviews from real guests and see 13 photos. It is always a pleasure to receive positive feedback. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. The suites are spacious with comfortable furnishings, and feature a bathtub and kitchenette with tea and coffee-making facilities.